Post Occupancy Evaluation is used to:

  • Plan future buildings: Designing of new facilities can be based on evidence about the ways similar buildings perform in-use. Mistakes can be avoided and successful features built with confidence.
  • Fine tuning new buildings: Adjustments in building and operating practices can be considered by documenting the ways that buildings support and/or frustrate productivity the wellbeing.
  • Account for building quality: Post Occupancy Evaluation is a valuable tool for assessing buildings’ fitness for purpose.
  • Manage employee and/or client expectations: Post Occupancy Evaluation involves stakeholders describing the ways buildings work for them. This participation has been shown to engender greater commitment to solutions, and more willingness to accept shortcomings.
  • Cost savings: Post Occupancy Evaluation identifies ways people can use buildings and equipment more efficiently and more cost-effectively. Dysfunctional and unnecessary building features can be eliminated or replaced.
  • Plan building alterations: Post Occupancy Evaluation is clarify perceived strengths and weaknesses to focus resources where they are needed when planning refurbishment of existing buildings. It is also used to identify where building design adjustments are needed to support changing practices, markets, legislation and social trends.
  • Resolve “problem buildings”: Post Occupancy Evaluation involves building users in accepting the strengths and weaknesses of buildings and negotiating ways of changing them and using them more effectively. Participation engenders commitment to solutions, and tolerance of any shortcomings.