Post Occupancy Evaluation is used to:

  • Plan future buildings: Design of new facilities can be based on reports about the ways similar buildings perform in use. Mistakes can be avoided and successful features can be built with confidence.
  • Fine tuning new buildings: Adjustments in building and operating practices can be considered by documenting the ways that buildings support and/or frustrate productivity the wellbeing.
  • Account for building quality: Post Occupancy Evaluation is routinely used to demonstrate buildings’ fitness for purpose.
  • Manage employee and/or client expectations: Post Occupancy Evaluation involves stakeholders describing the ways buildings work for them. This participation is understood to engender greater commitment to solutions, and more willingness to accept limitations.
  • Plan building alterations: Post Occupancy Evaluation is used to clarify views strengths and weaknesses when planning refurbishment of existing buildings. It is also used to identify where building design adjustments are needed to support unanticipated uses and conditions.
  • Resolve “problem buildings”: Post Occupancy Evaluation has been used to “socialise” acknowledgement of building limitations. Stakeholders accept the strengths and weaknesses of buildings and negotiate ways of changing them and using them more effectively. Participation engenders commitment to solutions, and tolerance of any shortcomings.
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