Post Occupancy Evaluation is used to:
- Fine tuning new buildings: By understanding how buildings support and/or frustrate productivity the wellbeing, buildings can be fine-tuned and management practices adjusted.
- Optimise planning of future buildings: By designing new facilities with an understanding of how similar buildings perform in-use, mistakes can be avoided and successful design features capitalised upon.
- Account for building fitness-for-purpose: Post Occupancy Evaluation is a valuable tool for assessing building quality – essential when organisations are required to demonstrate that building programmes are being responsibly managed.
- Cost savings: Post Occupancy Evaluation identifies ways people can use buildings and equipment more efficiently and more cost-effectively. Dysfunctional and unnecessary building features can be eliminated or replaced.
- Plan building changes: Post Occupancy Evaluation is an important tool in planning the refurbishment of existing buildings. It helps clarify perceived strengths and weaknesses to focus resources where they are needed. It is also used to identify where building design adjustments are needed to support changing practices, markets, legislation and social trends.
- Manage employee and/or client expectations: Post Occupancy Evaluation involves stakeholders describing the ways buildings work for them. This participation has been shown to engender greater commitment to solutions, and more willingness to accept shortcomings.
- Resolve “problem buildings”: Post Occupancy Evaluation involves building users in accepting the strengths and weaknesses of buildings and negotiating ways of changing them and using them more effectively. This participation has been shown to engender greater commitment to solutions, and more willingness to accept shortcomings.