Post Occupancy Evaluation is reported to have a 77x return on investment: “Every dollar spent can save as much as $77 in operating, maintenance, and renovation costs.” – Lance Hosey https://www.metropolismag.com/architecture/architecture-post-occupancy-evaluations/
Reduced construction costs by applying the more common/serious lessons learned from many organisations’ Post Occupancy Evaluations to new building projects.
Architects and capital works managers, we surveyed, said that their building projects were at risk of being built with common building problems they valued at up to US$3 million. They said that they would use a lessons learned tool to prevent construction of these building common problems.
Reports of court cases document new building repairs of US$10 million that could have been avoided by applying lessons learned from Post Occupancy Evaluations before construction.
Building right first time does not just save money; is also more enjoyable work than disputes and repairing new buildings.